For Retail Customers Within UAE
- We offer free shipping on retail items within UAE. There is no minimum order value. Price you see on the website includes VAT and shipping.
- Within Dubai City, we make delivery through our own delivery fleet
- In Emirates other than Dubai, third party couriers are used
- Some faraway areas like Ruwais are not served since there is no courier service to such town.
- Typical delivery time is within 2 days of shipping. Our Delivery Fleet is faster.
Payment VIA COD or Secure Etisalat Payment Gateway
You can pay either thought COD ( Cash on Delivery) or through EPG using VISA and MasterCard. Unlike many other ECOM portals, we don't charge extra for COD. With COD, you pay at the time of receiving your shipment. With EPG, we first Validate your order, and upon confirming that the items are ready for shipment, we email/SMS you a secure link using which you can pay with your VISA or MasterCard.
For Retail Customers outside UAE
Ask for a Shipping Quote
We have partnership with DHL for worldwide deliveries. If you are located outside UAE, please ask for a specific shipping quote and we will send you a specific Freight quote depending on your country and the weight of the shipment. Freight to Neighboring countries like Saudi Arabia, Oman and Kuwait are very competitive.
Our Freight quote will include the shipping charges and estimated transit time. We are unable to include the local duties and other charges in our freight quote though since it changes from country to country and commodity to commodity. In shipping terms, we quote C&F (Cost + Freight) and Never DDP ( Delivered Duty paid)
Payment Via Credit Card, Telex Transfer
Retail purchase payments can be made by Credit cards. After validating your order, and agreeing on the freight charges, we send you a secure payment link using which you can pay with your VISA or MasterCard. For larger, bulk , non-retail orders a Telex transfer payment is preferred.
|Shipping for Customers in UAE||Free Shipping. Arrives within 2 days of shipping|
|Payment for Customers in UAE||COD or Credit card at no extra charges|
|Shipping for Customers outside UAE||Freight charges are quoted and agreed. transit time depends on Country and service|
|Payment for Customers outside UAE||Retails payments through Credit Card or Telex Transfer|
* Information applies to Retail purchases made through the website at retail prices. Dealer/Bulk purchases made in Dealer prices on terms may not be eligible for all the services offered on retail.